Problem with TTNPP

Hi ,I purchase some rubber from ttnpp two weeks ago and I never got order confirmation and tracking info.I have send them 3 emails no respond .My pay pal acc showing transaction ,I bought some stuff from them before and never had any problems.Email I have is [email protected] anybody had similar situation or maybe their is diffrent email adress i dont know ,when I click on contact us I get page not found.So please any advice.Thanks.

Yes, you are certainly not the first nor will you be the last customer to report this problem with TTNPP. All, I can suggest is that you report your experiences on tt-shops.net so that all of it is documented for future customers and ... contact your credit card company, tell them that you have tried to contact TTNPP and have not received a reply, and request a charge back. They will give you one under these circumstances. Prepare to prove that you did attempt to contact TTNPP. Hope this helps. There should be a sticky for this. 

Edited by richrf - 03/14/2012 at 1:29am

What i was thinking???Enough for me giving ttnpp second chance....i did not learn from my past mistake...am on the same boat with you guys.

Check your junk/spam mail folder. It happened on me all the order emails were filtered out. 

I've used them more than 5 x, it gave me a problem once, stuff was out of stock and they had to wait. but never bothered to tell me :(

As a previous TTNPP customer. I had my share of issues, but will likely buy from there again. It's cheap, fast shipping (when it ships), but it's crucial that you call him on skype and ask him about his stock, because the website is never up to date. 

I was just chatting with Jim on skype... it's the way to go. nice guy and i enjoy doing business with him

Hi  I have file dispute with pay pal ,send him 2 emails thru pay pal and still no answer.That makes 6 emails with no answer ,this is something.

again, as I and others have pointed out, use skype and avoid the frustration

gatz,

glad you got it worked out. i just got the shipping notice for the order i mentioned above

ttnpp + jim + skype = great prices and good fun

Hi dudes!

robb wrote: is ttnpp still in business? i've been checking his online status for about 2 weeks, but wasn't able to catch him online...

Just got an order from them about a week ago. Took them three days to complete the order, then a little less than two weeks from Hongkong to my mailbox in Massachusetts.

But if they don't have the stuff you ordered right there in stock, it can take them a while to fill the order, to update the status, or even to answer your emails. That is known to happen.

My guess is that since ttnpp is just one guy (or perhaps one and a half, at most) he is just overwhelmed by the orders. It's not an excuse but a simple explanation of what is going on there.

paradisoch wrote: I've had a problem with them too. I ordered a pair of shoes that supposedly converted to a US 10 according to their conversion chart, but they actually sent what is at least an 11. I have e-mailed them multiple times and started a PayPal dispute, but so far haven't heard anything.

I too have been waiting 2 weeks still processing. Got an email last friday that one item is out of stock and asked if they could switch. I replied to ok the switch but haven't received a confirmation and status is still processing. My prev order with them had no delays.

We have the same problem before...the best advice we could give you newcomers is better chat with him first before placing your order.