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OSP Carbon Test / Reviews |
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Imago 
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Joined: 07/19/2009 Location: Sofia Status: Offline Points: 5897 |
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 Posted: 12/27/2016 at 2:40pm |
I have no objections. It's Greece after all and we are all good neighbors and friends in table tennis. |
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PingPongHolic10
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Joined: 12/17/2009 Location: United States Status: Offline Points: 820 |
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Posted: 12/27/2016 at 11:54pm |
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Anybody know if OSP is still operational? Been emailing them since October=/
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*_strataras_*
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Joined: 04/19/2010 Location: Greece Status: Offline Points: 1156 |
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Posted: 12/28/2016 at 1:28am |
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OSP is here and alive. They are so bussy the last 3 months cause of 2 huge orders. When I say huge, I mean huge! No one was answering me, but after almost a month, they logged in to their e-mail and they answered me that they are so busy due to these 2 big orders, so this was the reason for not answering me. Also, I put an order and they told me if I can wait, and I told them that I can wait for my order till February, there is no problem from me. I am not in hurry, so I can wait till they will be finished from these 2 big orders, and then make my blade. Try to e-mail them again friend, they are here!
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Timo1978
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Joined: 05/20/2013 Location: Germany Status: Offline Points: 833 |
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Posted: 12/29/2016 at 4:53am |
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Seems like OSP really has a bad customer service. Issues with big orders - okay, that means a lot of work and most customers might be ready to wait.
On the other Hand if you have a running business you should at least check the incoming mails daily and a short reply like: we are currently out/overbooked takes just one minute and shows your customer that you pay attention to him. Often seen: At the very beginning the small customer have been the base for this kind of manufactureres being able to grow - now with having the big orders the ordinary customer gets treated like a dog.  Edited by Timo1978 - 12/29/2016 at 4:55am |
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Imago
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Joined: 07/19/2009 Location: Sofia Status: Offline Points: 5897 |
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Posted: 12/29/2016 at 4:59am |
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It's not that simple. Tennis woodwork artists do not grow on the trees of Hungary.
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Kolev
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Joined: 10/04/2004 Location: Belgium Status: Offline Points: 1529 |
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Posted: 12/29/2016 at 5:14am |
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Imago,
Hi P. Good to see you back, I've been missing you, really... |
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Hallmark Carbon Extreme (x3)
FH: D05/G1/RX BH: Z2/D64/Ω7Pro |
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Imago
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Joined: 07/19/2009 Location: Sofia Status: Offline Points: 5897 |
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Posted: 12/29/2016 at 5:27am |
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Turbulent times, my friend. Hope to see you soon.
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Kolev
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Joined: 10/04/2004 Location: Belgium Status: Offline Points: 1529 |
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Posted: 12/29/2016 at 5:56am |
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Sure buddy as soon as I get around, or you pass by here...
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Hallmark Carbon Extreme (x3)
FH: D05/G1/RX BH: Z2/D64/Ω7Pro |
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GMan4911
Silver Member
Joined: 08/31/2012 Location: Earth Status: Offline Points: 830 |
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Posted: 12/29/2016 at 1:40pm |
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Hoping the two huge orders means two online vendors will soon have stock. Can't find OSP products in stock anywhere anymore.
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OSP Ultimate II, FH/ITC Powercell Ultra 48 Max BH/ITC Powercell Ultra 48 Max
ITC Challenge Speed, FH/ITC Powercell Ultra 48 Max BH/Powercell Ultra 48 Max |
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PingPongHolic10
Silver Member
Joined: 12/17/2009 Location: United States Status: Offline Points: 820 |
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Posted: 05/25/2017 at 9:54pm |
+1, I ordered a customed blade last April, and they changed pretty much all of the composition that I requested for without my consent. Laszlo has agreed to do a replacement, and then...boom!!! 13months later, still haven't email me back. I emailed them like 10 times already... Although I love OSP's work, that' no way to treat a customer... OSP
 SMH |
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*_strataras_*
Gold Member
Joined: 04/19/2010 Location: Greece Status: Offline Points: 1156 |
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Posted: 05/26/2017 at 6:44am |
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Really strange guys...I have only possitive things sto say about Lazlo and Robert.
 Service, replies, orders on time etc.
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henningf
Super Member 
Joined: 03/01/2017 Location: Norway Status: Offline Points: 285 |
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Posted: 05/27/2017 at 7:38am |
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Ordered a blade (Osp Virtuoso +), sendt the email at the 30'th of march, had the blade in my hand less than two weeks later. I got it the weight I wanted (+-90 grams) and with a flared handle. Everyrhing was as expected. (Had to email them because the online shop was having trouble at the time)
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PingPongHolic10
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Joined: 12/17/2009 Location: United States Status: Offline Points: 820 |
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Posted: 06/02/2017 at 12:39am |
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Are we not emailing the same person/shop? What's causing these inconsistencies?
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gekogark1212
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Joined: 05/06/2005 Location: Australia Status: Offline Points: 1121 |
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Posted: 06/02/2017 at 4:05am |
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Yeah I emailed them through the shop website and their reply time is very swift. No problems in the two times I've ordered.
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(\__/)
(='.'=) But there's no sense crying over every mistake, (")_(") You just keep on trying till you run out of cake. |
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*_strataras_*
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Joined: 04/19/2010 Location: Greece Status: Offline Points: 1156 |
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Posted: 06/02/2017 at 8:10am |
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this is the e-mail that I am contacting with them.
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henningf
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Joined: 03/01/2017 Location: Norway Status: Offline Points: 285 |
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Posted: 06/02/2017 at 8:45am |
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I've used this two emails: [email protected] and [email protected]
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*_strataras_*
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Joined: 04/19/2010 Location: Greece Status: Offline Points: 1156 |
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Posted: 06/03/2017 at 4:24pm |
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Maybe the other members should use these 3 mails we have recomended. They may be helped.
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